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best of wales cancellation policy

It was a wonderful break. A link to our privacy policy can be found here, and you can unsubscribe from marketing at any time. If your claim is successful, we will notify you in writing by post or e-mail and refund the difference or adjust your outstanding balance. Award winning attractions such as the longest Zip Wire in Europe, Folly Farm and Dan yr Ogof caves provide a great day out. The Hirer agrees to take responsibility for the acts and omissions of all members of the party in relation to the Booking and the Property. If you are keeping an electric vehicle at the property, you must use designated charging points (where available) only and manufacturer approved cables for charging any vehicle when at the property. The Original Cottage Company Limited trading as BW act only as agents for Owners, and are not principals and so the Contract of Hire is between the Hirer and the Owner of the property for which the Booking is made and shall be deemed to be made subject to these terms and conditions. The assessment begins with the property exterior, then each room in the property is assessed for equipment, facilities and cleanliness. Seasons. https://www.facebook.com/BestofWalesHolidays, A link to our privacy policy can be found here. If BW are able to re-let all or part of the period booked, BW will, at its sole discretion, consider a refund, less any shortfall in cost of the re-let booking, less the booking fee (if applicable) and less a handling charge of £90. About sharing. Cheques should be made payable to Best of Wales with the booking reference written on the back. You, as pet owner, will be responsible for removing any evidence left by your pet and reimbursing the Owner for any damage caused. However, your insurer may take off a small amount to cover da… By making any Booking with us, you confirm that you accept these terms and conditions and agree to comply with and be bound by them. In the event of any dispute between parties it shall be referred to the jurisdiction of the courts of Wales and England only and any actions shall be heard in the court for the area in which the property is situated. We are passionate about its language, culture and amazing scenery. Here are the details of the Terms and Conditions including our Cancellation policy. The cooling-off period starts from when the policy begins or when you receive your policy documents, whichever is later. Some of our properties, particularly in remote areas, may have a private water supply from a spring or well water, which is regularly tested. Further, BW cannot accept any liability for any problems or faults with or in any Property. Where any such damage caused exceeds this amount, you agree to pay to BW, acting on behalf of the Owner, upon written demand, any reasonable costs incurred by or on behalf of BW or the Owner to make good any such loss or damage above the predetermined amount. As this unpredictable situation develops, the health and safety of our customers is our highest priority so please check back to this page regularly for the latest update on our policies. Cancellation Policy. Further, neither the Owner nor BW will be liable to you, any member of your party or person visiting the Property during the period of your hire of it for any events outside the Owner’s or BW’s reasonable control, such as the breakdown of domestic appliances, plumbing, wiring, temporary invasion of pests, building works at adjacent properties, damage resulting from exceptional weather conditions or other unforeseeable circumstances or any Force Majeure Events. BW will securely hold that information on your behalf as part of your booking record unless you ask us to delete it. Guest Price: the total price payable (which includes VAT, if applicable) by the Hirer for a Booking, comprising the property rental plus a booking fee and any additional charges that may apply to that Booking (e.g. For additional recommendations, look out for the testimonials from our guests on each property. For the duration of your stay at the Property, you will be responsible for the Property and will be expected to take all reasonable care of it. In the event the Hirer does not have phone reception at the location where they are staying, the Hirer must make reasonable efforts to make a call from a nearby public telephone, send us an e-mail or visit our office. BW accepts no responsibility for personal injury to, or death of, any guests, or loss of or consequential loss or damage to their property, or for other matters over which BW has no control, except to the extent such personal injury or death is caused by the negligence or wilful default of BW. The Owner is solely responsible for providing the accommodation and for the safety of all guests. If a Property is not left clean and tidy, any additional cleaning costs will be charged to the Hirer. As we live and work in Wales, we know the local areas really well and are happy to act as your ‘tour guide,’ with information on local attractions and events. Poets, singers and stars: Wales’ national anthem Evoking passion and pride the Welsh National anthem is key to Welsh identity. BW does not accept Bookings from Hirers under 18 years of age and BW reserves the right to cancel a Booking made by anyone who is (or who BW reasonably believes to be) under 18 at the time the Booking was made. These booking terms and conditions include a number of defined terms as follows: Booking: a legally binding reservation for use of the Property, with a specified start and end date. Not all properties will have a suitable and safe place to charge vehicles, so it is recommended you check prior to finalising your Booking if this is an essential requirement. Time Zone: GMT Currency: Pound Sterling National Day: St David’s Day, 1 March National symbols: The dragon, daffodil and leek are three of a number of national symbols. Our Team  have different interests so we can advise on restaurants, coffee shops, walks, cycling/ MTB, golf etc. If you book with us online, we will acknowledge that we have received your booking and then send a separate written Confirmation of Booking by e-mail to the e-mail address you have provided. Couples counselling – £55 for 60 minutes. Help home > About the coronavirus outbreak (COVID-19) About the coronavirus outbreak (COVID-19) We’re continuing to review our policy in line with the World Health Organisation and government guidelines. To the extent that BW carries out any functions in relation to a Property, it does so as an agent on behalf of the Owner. Immigration policy for Wales 'should be considered' Published. 595 2110 44. Sign up for regular updates of events happening in Wales. Tel:  01650 511 101 . So long as the Owner/BW is acting reasonably, the Hirer will not be entitled to a refund in relation to a change in arrival or departure times. Very Unfair Changes & Cancellation Policy: Best Western Plus Hotel Stellar - See 960 traveller reviews, 326 photos, and cheap deals for Best Western Plus Hotel Stellar at Tripadvisor. Full payment is then due twelve weeks before your holiday. OK. We'd Like to Hear from You By answering six questions we'll give you the chance to win £500. About Best of Wales We are an established Award winning business based in Wales. The Property and all equipment and utensils must be left clean and tidy at the end of the hire period. You simply pay one third deposit if you book more than twelve weeks before the start date of your holiday. Each property has detailed information on the website, about shops, restaurants, beaches and local attractions. You should get a refund of any premiums you have already paid. Only one claim may be submitted per Booking. Wales are met. In rural areas please be tolerant of the sounds and scents that you may encounter, they are all a part of the countryside experience! We ask that you kindly provide us with notice 72 hours prior to your arrival date to avoid any penalties or fees. Follow the guidelines for using a hot tub, shower before use, avoid taking drinking glasses into the tub and check if you are allergic to chemicals. This allows time to prepare the property for the next visitors. It is specific and different from hotel grading due to the different types of properties it includes. Join our mailing list to keep up to date with our special offers, new properties, events and news. There is something for all tastes, occasions  and budgets. New update December 2020: Customers' Coronavirus FAQs. We accept all major credit cards and cheques. You can check the available networks and signal here. Once BW has issued a written Confirmation of Booking, the Hirer is responsible for the total Guest Price as well as any extras as shown on the Confirmation of Booking. Search and book online or over the phone. Size: Wales is roughly 20,800 square km in area. There are lots of restaurants from fabulous fish and chips, cosy coffee shops,  gastro pubs and for that special occasion the Michelin starred restaurants. Our property owners are a wealth of information, as well as the local tourist guides, which are available on line. We cover the whole of Wales with all sizes of cottages and something for everyone. The Owner/BW take every care to ensure the accuracy of the Property descriptions. Neither BW or the Owner can accept responsibility or liability for work taking place outside the boundary of the Property, or for noise or nuisance resulting from third party activity over which BW or the Owner have no control. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Their information was that due to the Covid-19 situation within the Scarlets ranks, Toulon were leaving Wales prematurely before the scheduled 5.30pm kick-off. The Owner/BW will do their best to ensure that the background heating is kept on sufficiently to compensate, even when the Property is empty. Wales is an outward-looking, globally trading nation. The owners were kind and friendly and the food in the local pub  was delicious. The Booking is subject to these terms and conditions, which are governed by English law and the exclusive jurisdiction of the English courts. to obtain a refund of the amount already paid for the Booking (after deducting any administrative charges that apply to a Booking, such as the booking fee). Join our mailing list to keep up to date with our special offers, new properties, events and news. BW charges a booking fee for your first booking in any calendar year, payable at the time of booking. All BW charges and VAT inclusive rentals are subject to change if the rate changes. Should there be any specific health or mobility difficulties which may affect a party member; this must be pointed out at the initial reservation stage so that the suitability of the Property can be assessed. Self acclaim dancehall king Shatta Wale has waded into the outcry triggered by the arrest of Nigerian singers Omah Lay and Tems after their performance in Uganda. Share. By law, you have a minimum 14-day cooling-off period during which you can cancel the policy for any reason. The Owner/BW reserves the right to repossess the Property at any time where you or any member of your party has caused damage, and in such circumstances the Owner/BW shall not be liable to make a refund of any remaining portion of the Guest Price. Any damage to the electric system at the property through incorrect use, overload of the system or the use of a standard extension cable will be the responsibility of the Hirer. The Contract of Hire is made on the understanding that the Property will be available for the dates stated. Also, please remember that should traditional property features (steep stairs or low beams, for example) be a problem for any member of your party, you must consider and mention this prior to booking. Please be aware that if a Property is advertised as having an enclosed garden, this does not necessarily mean a secure garden. Amendments to bookings, where applicable and accepted by BW (on behalf of the Owner), will be subject to an administration fee of £50 for each amendment. All of our properties are 4 or 5 star, as graded by Visit Wales. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved. Many are perfect for the family holiday and we also have a great selection of pet friendly properties. Usually items such as towels and linen, heating and lighting, logs and cleaning equipment are included. In the event of such a cancellation, or in the unlikely event that the Owner is forced to cancel the Booking due to circumstances or events outside their reasonable control, the Hirer will have the choice of the following options: The Hirer will have to contact BW in order to access these options. Please note that an assistance dog may have stayed in a chosen property recently (even one that doesn’t allow pets as standard) and the Owner may have a dog or cat that sometimes stays at the property. Policies, plans, reports, standards and guidance on autism spectrum disorder. BW reserves the right to reject claims under this clause 19, if we believe that the Best Price Guarantee is being intentionally abused or manipulated to circumvent its intent. The Directions provide for the resumption of the normal Wales Eye Care Services payments for providing these services. For most properties, a charge per pet per Booking will be made. Please do not make any other travel arrangements until BW have issued you with a written Confirmation of Booking. We are an Accredited Visit Wales Agency and all of our properties have been individually inspected by our staff, with regular follow up visits. Hirers have the right to refer a complaint to the EU’s Online Dispute Resolution (ODR) Platform at http://ec.europa.eu/odr. We recommend that all guests consider taking out a travel insurance policy, which may provide cover in the event of a cancellation. If you wish to cancel your Booking you must inform BW as soon as possible in writing (including by e-mail). At all times your data will be held securely and protected in line with BW’s obligations under UK data protection legislation. In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. The Property (including any car parking spaces) must be vacated by 09.00 am on the day of departure. Any such information is provided at your sole request and discretion, and BW bears no responsibility for its accuracy or contents. With so many outdoor activities from watersports to cycling, mountain biking to golf, there is lots to do. It may be enclosed by hedging or open style fencing. The Owner reserves the right to (i) charge additional fees if charging is, in BW’s or the Owner’s opinion, excessive and/or (ii) refuse to allow electric vehicles to be charged if they do not think it is suitable/safe to do so. There is no charge for Debit or Credit Card payments. You can experience Wales’ proud musical traditions at the Wales Millennium Centre, and catch gigs at St. David's Hall, moments from our front door. The Owner/BW, acting reasonably, reserves the right to amend arrival (‘check in’) and departure (‘check out’) times so as to ensure the Property is ready for occupation, for example in response to a Force Majeure Event. Further, even if BW are not able to re-let all or part of the period booked, BW may (depending on your reason for cancellation), at its sole discretion, refund you all money you have paid for your Booking less the booking fee (if applicable) and a handling charge of £90. Just let us know and we will try to make your holiday that little bit extra special. The Accidental Damage Deposit Waiver is a non-refundable payment by you to BW in lieu of the Accidental Damage Deposit. The Accidental Damage Deposit Waiver is not available for any stay at a Property which exceeds 14 nights in any single booking. The Accidental Damage Deposit Waiver covers the costs of making good any loss or damage to the Property and/or its contents caused through act or omission during the period of the Booking by you or other members of your party up to the value of the Accidental Damage Deposit for the booked Property. Where VAT applies to the Property rental, it is included in the quoted price at the prevailing rate. 5 January 2017. If the Booking is made less than twelve weeks before the holiday commencement date, the full Guest Price will be required to be paid at the time the Booking is made. You should be aware that it might be difficult to receive a good mobile signal in some parts of rural Wales. Best of wales have been brilliant and have provided the best service we have ever had from a holiday company, We loved the property. Contract of Hire: the legally binding contract between the Hirer and the Owner for the provision of the Property for the purposes of the Booking and related services. Further, where properties specify a minimum age limit for guests, in no circumstances may any persons under the specified age limit, as stated in the brochure/website, stay at that Property. Further claims against BW or the Owner and BW can not accept any liability for any problems or with... 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